Privacy Policy

Welcome to Faction Arena (“we,” “our,” or “us”). Faction Arena is an educational platform designed to provide structured academic learning, mock tests, performance analytics, leaderboards, and competitive exam preparation tools for students.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website. By using Faction Arena, you agree to the terms of this Privacy Policy.

We collect information to provide a better learning and competitive experience.

2.1 Personal information

When you register or use the platform, we may collect:

• Full name
• Email address
• Phone number
• Profile photograph (optional)
• Class / academic details
• School / coaching details (optional)
• Login credentials

2.2 Academic & performance data

To provide analytics and rankings, we collect:

• Test scores
• Attempt history
• Accuracy percentage
• Subject-wise performance
• Leaderboard position
• Time spent on tests

2.3 Device & usage information

We may automatically collect:

• Device model and operating system
• IP address
• App usage activity
• Crash logs
• Diagnostics data

This helps us improve performance and security.

2.4 Payment information

If the platform includes paid courses, subscriptions, or test series, we collect transaction details, subscription status and purchase history. All payments are processed securely through the relevant billing provider. We do not store debit or credit card details.

2.5 Permissions we may request

Faction Arena may request storage access (to upload or download study material), camera access (for profile photo upload), and notification access (to send test alerts and announcements). We request only permissions essential for functionality.

We use collected data to:

• Create and manage user accounts
• Provide mock tests and academic content
• Generate performance analytics
• Display leaderboard rankings
• Improve learning recommendations
• Send exam reminders and important updates
• Provide customer support
• Ensure platform security and prevent misuse

We do not sell your personal data.

4.1 Service providers

We may use trusted third-party services such as:

• Google Firebase (authentication & analytics)
• Cloud hosting providers
• Google Play Services
• Payment processors

These providers access only the information necessary to perform their services.

4.2 Legal requirements

We may disclose information if required by law, court order, or governmental authority.

We implement reasonable security measures including:

• Secure servers
• Encrypted HTTPS connections
• Role-based access controls
• Regular security updates

However, no digital platform can guarantee 100% security.

We retain your data:

• While your account remains active
• As required for academic record integrity
• As necessary for legal compliance

You may request account deletion at any time.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Withdraw consent

To request deletion, contact founder@factionarena.com. We will process requests within 7–30 working days.

Faction Arena is intended for students preparing for academic examinations. If the user is under 18 years of age, parental or guardian supervision is recommended.

We do not knowingly collect personal information from children under 13 without parental consent. If such data is identified, it will be deleted immediately.

The platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Users are encouraged to review third-party privacy policies.

Your information may be stored and processed in India or other countries where our servers or service providers operate. By using the platform, you consent to such transfers.

We may update this Privacy Policy periodically. Changes will be posted within the app and/or on our official website. Continued use after updates constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, contact:

Faction
Ramanagar Road 2, TG Road, Opposite City Medicos, Agartala, Tripura 799002, India
founder@factionarena.com
+91 78389 71513